News

Mr Eddie Teo, Chairman, Public Service Commission 

Members of the PSC

Distinguished guests, principals, parents, teachers, scholarship recipients

Ladies and gentlemen

1.       I am very happy to join you here this afternoon for this year’s Public Service Commission Scholarships Award Ceremony.

2.       Let me first congratulate the 61 scholarship recipients. You are being recognized not just for your academic performance, but also your leadership potential and, most of all, your desire to make our country a better home for all of us.

3.       To the parents, principals and teachers, I share your joy on this special occasion. I am sure you are very proud that you have nurtured an outstanding son, daughter, or student, who now stands ready to answer the call of duty to our nation. Let me invite the scholarship recipients to join me in a warm round of applause for all of you.

4.       For the scholarship recipients, I am heartened to know you still come from diverse educational backgrounds, and will pursue your studies in different universities and disciplines. Issues in Singapore are becoming more complex. The Public Service and Public Service officers would deal with these complexities. Therefore, officers with different backgrounds and training – from science and engineering to the arts and humanities – and experiences in different countries would be very useful to us.

5.       To the scholarship recipients, today marks the start of your exciting journey to serve the country. I am glad that you have made a career choice to join the Singapore Public Service by accepting this scholarship.

6.       Bright young students today have many choices in terms of their careers. Many more can afford to fund their own studies, and scholarships, including bond-free ones, are available.

7.       The PSC will continue to ensure that its scholarship terms remain attractive, so that we continue to have a strong pipe-line of officers each year to ensure that our public service remains excellent in the future. But it is not just about providing attractive scholarship terms. What is more important is to attract the right kind of people, who are motivated to take up the PSC scholarships by the exciting and meaningful career propositions that the Public Service offers.

8.       Public service offers you a chance to make a positive difference to the lives of Singaporeans. And indeed our public officers do, everyday – some behind the scenes, others in frontline services. Essentially, to be a good public officer, you must derive satisfaction and happiness from other people’s happiness and satisfaction. And that is what makes you, ultimately, a good public officer who is happy to serve.

Public Service in a Changing Landscape

9.       When I was a student around your age and thinking about what I wanted to do with my life, I decided that I would join the public sector. The bottom line that I worked for, would not be a company’s profits, but the greater good of Singapore and Singaporeans. So with that in mind, I took up the Singapore Armed Forces Scholarship in 1973, and served in the Navy upon my graduation. 40 years later now, I have no regrets. It has been a good experience, with many wonderful opportunities to work in diverse areas to serve Singapore and Singaporeans.

10.       Today, the landscape in which our public officers operate in is very different. With globalization and easy access to information, Singaporeans are more informed and participative. This is a good thing. Many have good ideas to contribute and want to do something positive. The Public Service should work more closely with those who are prepared to devote time and energy to help make a difference for the good of Singapore and Singaporeans.

11.       So what can you expect when you start your own Public Service career some four to six years from now? The world may again have changed quite dramatically in the ensuing years while you are studying, but I thought it would be worthwhile to highlight two key trends that will shape the Public Service, and which will be important to you in your work in the coming years. They are Collaboration and Engagement. These are no different from what you will be required to do in any sector, whether in the public or private sectors, or even in the people sector.

Opportunities for Cross-Agency Collaboration

12.       First, collaboration. Today, many issues and challenges are increasingly multi-disciplinary and inter-connected. Often times, one ministry or agency may not be able to solve such cross-cutting issues on its own, and needs to work with others in partnership or collaboration to develop holistic solutions that work well.

13.       Take for instance the demographic challenges confronting Singapore – ageing population, low birth rates, and hence a shrinking workforce. How do we encourage Singaporeans to marry younger and have more children? It is not a simple policy prescription which says do this, and out comes that. It doesn’t work that way. How do we raise productivity of our workforce so that we can overcome problems of a declining workforce? Or how do we better cater to the needs of an elderly population? You can’t do that just by starting a new agency in the government. These are all complex and intertwined challenges, and officers from various ministries, departments and Statutory Boards need to come together to think through the issues thoroughly, deeply, holistically, and recommend the best ways to take us forward. It is not just about thinking about them, but making them work.

14.       In the case of population issues, the National Population and Talent Division (NPTD) from the Prime Minister’s Office works with several agencies, including the Ministry of Community Development, Youth and Sports on marriage and parenthood, the Ministry of Health on healthcare needs for the elderly, the Ministry of Trade and Industry to raise productivity, the Immigration and Checkpoints Authority on immigration matters, the Housing and Development Board for public housing, the Urban Redevelopment Authority on land use. To come up with good policies, NPTD needs to work with stakeholders and the public to understand and review Singapore’s population goals and policies.

15.       In the future, we will increasingly have to make difficult trade-offs when making and implementing policies. Do we want to build an eldercare centre, or a basketball court in a particular precinct? Do we stop more foreign manpower from coming in, or take in more in certain industries, like healthcare, to take care of our elderly? Which are the new economic sectors that we should be encouraging and favouring to give us a better future? All of these involve trade-offs of one kind or another. What makes Singapore unique is that we have not chosen one particular solution over another, but that in our little island, we have been able to strike the right balance between all of them to allow our population to grow, and our people to be better off year after year, decade after decade. I’m confident that with a good public service serving Singaporeans, we will have the ability to continue to do so in the future.

16.       Public agencies will need to examine the policy options and trade-offs across agencies and domains. We hope that these collaborative efforts will enable the Singapore Government as a whole to develop better government policies to tackle the complex challenges we face.

Opportunities for Public Engagement

17.       The second is Engagement. Beyond working with other public officers, the work that we do as public officers also involves many external partnerships and engagements. Increasingly, we need to also see engagement as co-creation, and not just a communication of information, but as co-creation through the joint efforts of the Public Service, and the people we are here to serve.

18.       Through public engagement and co-creation, we can develop sound policies to make Singapore a better place for. In addition, individuals and groups who played a part in co-creating a solution would have a greater sense of ownership, and can even help to champion the solution with the larger community.

19.       For example, at the new Khoo Teck Puat Hospital, patients and family members got involved in suggesting facility improvements including little things like location of lights, the tilt of TV monitors, and the temperature of the air conditioning. These are small things, but they make a big difference in the patients’ experience and their families’ experience. Patients and families also gave feedback on caregiver needs, for example, the difficulties they face when bringing their elderly parents for appointments and reviews with doctors. By acting on such feedback, the hospital improved its facilities and services. The hospital also co-creates with partners such as the Singapore Association of the Visually Handicapped, the Singapore Institute of Architects, and various government agencies. Some of the co-created ideas include easy access for the handicapped, rooftop gardens to lower building temperature, and cluster service facilities for patients’ convenience.

20.       Let me share another example. Under the private, people, public partnership, Voluntary Welfare Organisations play a useful role by complementing the services provided by the Government. This is particularly useful, when VWOs venture into new areas that are un-served or under-served, and where commitment and personal touch really makes a difference. For example, the Singapore Anglican Community Services provides support to the psychiatrically ill and emotionally disturbed, in a community setting. They have four mental health centres which help clients to regain their confidence through the provision of counseling, work therapy, vocational training and job placement. One of these centres is actually in my constituency, and I have seen how some of the residents have benefitted from the good work done by these mental health centres in a community setting.

21.       To harness the community’s energy and enthusiasm, we need to reach out to the public more effectively. There is room for the Public Service to leverage more on new tools such as social media platforms to engage and connect with the public. I hope that young people like you can take the lead in bringing the Public Service forward in this aspect, having grown up in the age of the internet, computers and digital devices where people are connected with each other all the time.

22.       I look forward to the Public Service building a stronger, win-win partnership with the public that we serve. Through greater engagement and more co-creation, I am confident that we will not only develop solutions that better meet the needs of Singaporeans, but also, at the same time, strengthen the community spirit and sense of ownership for this project of ours which is Singapore.

Staying True to Our Public Service Values

23.       Before I end, I would like to reiterate that even while the Public Service is transforming itself to better serve the public, our core values remain unchanged. The values of integrity, service and excellence must underpin everything we do.

24.       Our officers know that as stewards of public resources, they are expected to perform their duties with the highest standards of integrity. They must guard against behaving in any way that can erode the trust that Singaporeans have in the Public Service. We will strictly maintain that in the public service and we must remember this, always.

Conclusion

25.       The excellent Public Service that we have today has taken more than 50 years to build. The 2011/2012 Global Competitiveness Report by the World Economic Forum assessed Singapore’s institutions to be the best in the world, for good government, good government efficiency and lack of corruption. As PSC scholarship recipients, you will have an active part to play in shaping the public service’s future direction and reputation. You have the responsibility to keep it a strong and enduring institution, to help Singapore remain exceptional even as the world around us goes through tremendous change.

26.       I am glad that you have chosen this challenging and meaningful career. The Public Service exists to serve the public, and to serve Singaporeans. This is why I joined the public service, and why you have joined the public service. Let us all, in our own ways, do our best for Singapore and Singaporeans.

27.       I wish you all the best as you embark on your studies, and success as you begin your journey in the Public Service and in serving Singapore and Singaporeans.

28.       Thank you.

Mr Teo Chee Hean, Deputy Prime Minister, Minister in charge of the Civil Service, Coordinating Minister for National Security and Minister for Home Affairs

Distinguished Guests

Ladies and Gentlemen

1       Welcome to the 2012 PSC Scholarships Award Ceremony. Let me first congratulate this year’s PSC scholarship recipients. PSC scholarships are awarded to students who are exceptional not only in their academic achievements, but also demonstrate strong leadership qualities and a commitment to serve in the Singapore Public Service. This year, from a pool of over 2000 applicants, the PSC shortlisted 300 candidates for the interview. Eventually, only 61 were awarded. You are all deserving candidates who have met PSC’s high standards.

2       To the families, principals and teachers of the scholarship recipients, I offer my heartiest congratulations. Their achievements represent the fruit of your dedication in nurturing and bringing out the best in them.

Selection of Scholarship Recipients

3       I am pleased to highlight that this year’s pool of scholarship recipients continue to come from diverse educational backgrounds. A total of 15 schools are represented among you. There are students from junior colleges, polytechnics, schools that offer the Integrated Programme, and schools that offer the International Baccalaureate diploma programme. PSC will continue to reach out to students from different educational institutions and backgrounds in our search for deserving candidates.

4       In addition, the PSC is glad to have 2 mid-term scholarship recipients this year. Miss Clare Chng has been awarded the Overseas Merit Scholarship to read Philosophy, Politics and Economics at the University of Warwick. Mr Ng Xiang Long has been awarded the Singapore Government Scholarship to read Business Administration and Public Policy at the National University of Singapore. We will continue to leverage on our mid-term scholarship to bring in outstanding undergraduate students into the Public Service.

Choice of Universities

5       I am also pleased to note that the scholarship recipients will be pursuing their undergraduate studies in different universities in different countries. 29 of you will be studying in the United Kingdom, 22 in the United States of America, and 2 in the People’s Republic of China. A number of you have also chosen to study in local universities. The range of experiences, exposure and insight that you gain from your diverse training will be beneficial to Singapore as we face complex national and global issues that require diverse perspectives and approaches.

Go Beyond Academic Excellence

6       Beyond the educational experience that your university can offer you, I also encourage you to be proactive in seeking opportunities to cultivate skills that will make you a stronger public officer when you return. One skill that has become very important for public officers is the skill to empathise with and engage others. Hence, use the next few years to seek experiences that will equip you with the soft skills needed to engage and connect with others. Venture outside your classroom and be in touch with the community. Interact with different people in and beyond your campus. Continue to volunteer and serve in the community. These experiences will serve you well when you engage different stakeholders and formulate policies that impact your fellow citizens in the future.

7       Also, take the opportunity to cultivate networks with your classmates, mentors and professors in the next few years. Be good ambassadors for the Singapore Public Service, and build a wide pool of friends for Singapore. As a small nation, we need all the friends we can find to collaborate and work with, to further Singapore’s interests.

Make Full Use of PSC Development Programmes

8       Of course, we will continue to support you in your journey to prepare yourself for a career in the Public Service. You have recently completed a 2-week Preparatory Course which includes learning journeys to Community Development Councils. You also engaged public officers at different levels to understand the challenges of working in the Public Service. The programme has exposed you to real community issues and given you a snapshot on what it is like to serve the public. There will be other structured programmes coming your way. An example is the PSC Scholars’ Mid-Course Programme conducted during the second year of your university studies. In that programme, you will deliberate and discuss policy issues with senior public sector and community leaders. You will also participate in a Ministry attachment stint.

9       Beyond these structured programmes, you can also seek other developmental opportunities on your own. I would like to share that 2 PSC scholarship holders studying in Princeton are currently embarking on a research project during their summer programme in Japan to better understand how the Japanese government dealt with the 2011 earthquake, tsunami and nuclear crisis. Their learning points are relevant to the Public Service, in particular the Ministries of Home Affairs and Foreign Affairs.

Concluding Remarks

10       In short, use the next few years to prepare yourself to be as good a public officer you can be. I am sure you will do us proud by excelling beyond your academic studies. I wish you every success and look forward to your future contributions in the Public Service.

11       Thank you.

Directors, Lee Kuan Yew Scholarship Fund;

Distinguished guests;

Lee Kuan Yew Scholars, Past and Present;

Ladies and Gentlemen;

A very warm welcome to the 2012 Lee Kuan Yew Scholarship Award Ceremony.

2      Singapore is now more complex and difficult to govern. Given higher public expectation of the government’s service delivery, level of consultation on public policy and effectiveness in policy implementation, we need more good people to helm the Public Service. Our public sector leaders must not only have brains – they must also have the heart to empathize with people. In formulating policies, public servants must work with politicians to consult the ground and anticipate the needs of Singaporeans so that the government can implement policies smoothly and efficiently. The public sector must work closely with our private and people sectors to overcome national challenges. These other sectors also need good people as leaders.

3      There are not many scholarships that bring together outstanding talent from the private and public sectors. The Lee Kuan Yew Scholarship is one of them. The Lee Kuan Yew Scholarship was established in 1991 with the objective of recognizing and nurturing Singaporeans who have the passion to make meaningful contributions to the community and impact the lives of ordinary Singaporeans. The Fund was a result of generous contributions from the public.

4      Since 1991, the Lee Kuan Yew scholarship has been awarded to illustrious young men and women, including lawyers, doctors, civil servants, military officers and academics. Some, such as Acting Minister Chan Chun Sing, have become political leaders. He was a Lee Kuan Yew Scholar in 2004.

2012 LEE KUAN YEW SCHOLARSHIP RECIPIENTS

5      Like the 36 recipients who came before them, this year’s three Lee Kuan Yew scholarship recipients are not only outstanding in their own professions, but also have demonstrated a strong desire to give back to the community.

• Mr Wong Kah Chun, Assistant Conductor with the Singapore Chinese Orchestra, is a promising young musician who believes in taking music to the community and sharing with them his knowledge and passion for music. In opting for a path less trodden, he has achieved much in the international music scene. Kah Chun’s professional achievements and how he has managed to use them to enhance the local community, inspires hope for the future of Singapore’s arts and cultural scene.


• Deputy Assistant Commissioner Alvin Moh Tser Loong is well-respected as a natural and hands-on leader. While with the Singapore Police Force, Alvin stayed attuned to the realities on the ground by proactively engaging community partners and leaders, as well as regularly leading ground operations and holding regular dialogue sessions with his officers. During his posting to the Ministry of Finance, he steered a multi-agency team in designing the Jobs Credit Scheme.


• Lieutenant-Colonel David Neo Chin Wee is a humble leader with a caring heart. As a Commander in the Singapore Armed Forces, David leads by example, proving himself to be an effective and approachable leader to the many men under his charge. Our government, and in particular the National Population and Talent Division will be happy to know that he and his wife volunteer as marriage preparation counsellors to guide young couples as they embark on an important phase in their lives.

6      I am confident that all three of them will remain dedicated to serving the community after their studies, and at the same time, continue to excel and assume greater leadership roles in their respective professions.

7      Please join me in congratulating this year’s three recipients of the 2012 Lee Kuan Yew Scholarship.

8      Thank you.

Mr Eddie Teo, Chairman, Public Service Commission

Members of the PSC

Distinguished guests, principals, parents, teachers, scholarship recipients

Ladies and gentlemen

1         It is my pleasure to join you today at the 2011 PSC Scholarships Award Ceremony. Let me congratulate the 72 of you who will be receiving your awards today. You will be joining the ranks of more than 7,000 individuals who have received PSC scholarships since they were first awarded in 1961.

2         Let me also acknowledge the efforts of the parents, principals and teachers in nurturing all our scholarship recipients. This is a proud day for all of you.

Marking PSC’s 60th Anniversary

3         This year is of special significance as the PSC celebrates its 60th anniversary. The PSC was set up in 1951 as a neutral and independent body to oversee the recruitment, promotion and discipline of civil servants in the colonial days. Singapore’s self-government in 1959 saw an exodus of British expatriate officers, leaving the Civil Service with the problem of finding qualified local officers to fill the vacancies.

4         The newly installed government recognized the importance of building up a talent pool within the Civil Service and turned to the PSC to help select government scholarship holders. Many young and talented individuals answered the call to serve and went on to make important contributions to Singapore’s nation-building.

5         Today, the PSC scholarship remains the country’s most prestigious scholarship, awarded with the aim of bringing into the Public Service each year the most committed and able young Singaporeans to serve the nation.

Making Changes for the Better

6         Over the years, the PSC scholarship system has evolved to meet the needs of the day. There are many changes that the PSC has made but let me just highlight a few.

7         In 2002, PSC decided to focus on top-tier scholarships which bring in officers who have the potential to take on the most critical leadership positions across the Public Service. Scholarships which fulfil the specific needs of each Ministry were henceforth awarded by each of the Ministries themselves. This was an important move with win-win outcomes. The Ministries knew their own needs better and what sort of people they would require for the various sectors under their charge. Applicants who want to pursue a specialist track can benefit from closer affiliation with these agencies right from the start. The PSC also benefited as it could then dedicate more time and energy to selecting and developing young people for key leadership roles across the Public Service. At the same time, the PSC could still call on officers who are in Ministry-specific schemes who subsequently demonstrate the aptitude and interest for leadership positions across the wider Public Service.

Looking Beyond Grades

8         Over the years, the Commission has also looked beyond academic excellence. Some of you may be surprised to hear this but not all PSC scholarship holders are straight A holders. This is because the Commission recognises that grades alone are seldom the decisive differentiator when selecting from an applicant pool where excellent academic scores are so common. I am glad to note that Commission Members consider every single applicant carefully, looking for qualities beyond academic grades that are important for future public service leaders. All candidates are assessed on whole-person qualities, with emphasis placed on character, integrity and commitment. I congratulate and thank the Commission Members for their dedication, commitment and rigour in assessing all candidates thoroughly.

Withstanding the Test of Time

9         As you can see, the PSC has evolved significantly, but one important element has not changed in all these 60 years - at its core, the PSC has continued steadfastly to uphold the principles of integrity, impartiality and meritocracy for the Singapore Public Service. These PSC values have withstood the test of time and helped in no small measure to give Singapore the excellent and well-led Public Service that we have.

10         The PSC will have to continue to evolve to meet the needs and the demands of a new globalised economy. It will have to support the Public Service in meeting its 3 main challenges - the competition for able people, the need to build new capabilities and the need to better engage the public.

Competition for Able People

11         Today, bright young students have many more choices. There is a multitude of career options available. There are also many study options, including a wide variety of local and overseas scholarships and financial assistance schemes, some bond-free. Many more parents can also afford to see their children through university not just in Singapore, but also overseas. Against the increased competition for able people, the PSC has to make sure that sufficient numbers of the best of each cohort are inducted into the Public Service through its scholarships.

Need to Build New Capabilities

12         With changing demands from a more sophisticated and discerning population, and more complex challenges and opportunities facing Singapore, the Public Service needs new skills and capabilities to help formulate policies that can meet the needs of the new local and global environment. We have to anticipate these needs and start building these new and diverse skill sets and capabilities early. PSC scholarship holders are therefore encouraged to diversify their educational experience. Over the years, more PSC scholarship holders have chosen to go to non-English speaking countries. In 2009, PSC started awarding the PSC China Scholarship as part of the Public Service-wide effort to develop a pool of officers with a deep understanding of China. I am happy to note that there are three of you today who are heading to China for your studies. This allows you to have a much deeper understanding of the culture, operating environment, language and mindset of the young and able people in China, a country which we will have many more interactions with in future.

13         Many others have also gone for overseas stints to places such as the Middle East, Europe, and even Africa and South America to broaden their international exposure. Increasing numbers of our scholarship holders are also choosing to pursue their Masters in countries beyond the traditional ones such as the UK or US. These varied experiences help to broaden the outlook of the individual. They also allow for networking with a wider pool of friends from across the world. And they also benefit the Public Service by adding diversity to its perspectives, understanding of the world, and ultimately its problem-solving and policy making capability.

Need to Engage the Public

14         These enhanced educational experiences will place you on a good footing when you return to serve in the Public Service. The issues confronting the Public Service are getting more complex by the day, and the government recognises that it does not have a monopoly of good ideas and solutions. We will need to work with Singaporeans and other stakeholders in co-creating, co-designing and co-implementing public policy solutions, while taking into account a broader range of views.

15         This means that our public officers will need to understand and appreciate views and ideas from diverse groups of stakeholders, and learn how to synthesize these ideas and viewpoints and manage the conflicts between them when formulating and implementing policies. It also means that for those of you here who will be serving Singapore upon completion of your studies, it is no longer enough to just rely on your book knowledge to do well in your career. What is more important is the tacit knowledge and people skills that you acquire through your experiences and interactions with people.

16         For example, a student who has volunteered to serve the underprivileged or in the community would develop empathy and stronger engagement skills. With such experiences, you will be able to better engage the public and understand how to work with stakeholders with different backgrounds and objectives, how to work as part of a team, what motivates people and how to draw out the best from them. These are soft skills that will help you when you start work. In the Public Service, you must be able to engage, inspire and motivate others to work alongside you.

Conclusion

17         You will soon embark on your tertiary education, in Singapore and abroad, in some of the best universities in the world. You will learn many precious lessons that will be helpful to you when you become a public officer. Most important of all, stay humble because there is so much about life, work, people and the world that you do not yet know. Learning is a journey without end and that there will always be something you can learn from someone else.

18         Always remember why you have taken up this Public Service Commission Scholarship – to serve Singapore and Singaporeans. More than any personal accolades or awards you will receive, deriving satisfaction from seeing your fellow Singaporeans do better in life, is the ultimate satisfaction you will get from being in the Public Service.

19         While your counterparts in the private sector may work to improve the quarterly bottom line of the companies they work for, your bottom line is the long-term good of Singapore and a better life for your fellow Singaporeans. These are the values and the traditions of the PSC scholarship holders who have come before you over the past 50 years who have dedicated their lives and careers to this noble and high calling.

20         It leaves me now to wish all our scholarship holders the best as you start on a new phase in life. And when you complete your studies and start work in the Public Service, we look forward to your ideas and contributions to help take our nation and our people into a better and brighter future.

21         Thank you.