News

Deputy Prime Minister Teo Chee Hean and Mrs Teo
Minister Heng Swee Keat and Mrs Heng
Excellencies
Chairman and Members of the Public Service Commission
Ladies and Gentlemen

Good evening to all of you.

Introduction

Each year, the Public Service Commission awards scholarships to outstanding young men and women who want to serve Singapore and Singaporeans through a career in the Public Service. The most prestigious undergraduate scholarship awarded by the Commission is the President’s Scholarship. It is awarded to young Singaporeans who have the integrity and commitment to work for Singapore’s continued success. To receive a President's Scholarship, one must demonstrate more than just excellence in academic and non-academic pursuits. One must also show a strong ethos for public service, impeccable character, remarkable leadership and dedication towards improving the lives of Singaporeans.

2013 President's Scholars

This evening, the President’s Scholarship is awarded to five exceptional young individuals who have distinguished themselves based on their leadership capabilities and calibre, and their passion to bring the nation forward. They are Mr I Naishad Kai-ren, Miss Stephanie Siow Su Lyn, Mr Joshua Ebenezer Jesudason, Mr Yap Wei Hang Timothy and Mr Scott Ang Yiqiang.

Naishad and Stephanie have also been awarded the Public Service Commission Overseas Merit Scholarship. Joshua and Timothy have been concurrently awarded the Singapore Police Force Overseas Scholarship, and Scott, the Singapore Armed Forces Overseas Scholarship.

To the five of you, I would like to offer my heartiest congratulations.

Building a Shared Future for Singapore’s Continued Success

As we celebrate tonight the achievements of our President's Scholarship recipients, let us also remember where we started out. Singapore was built through the hard work of our forefathers, who themselves hailed from diverse backgrounds and cultures. Today, our diversity remains key in securing our continued success.

Being a small, open economy, we will constantly be exposed to external threats and challenges. In addition, as our society matures, we will face new issues and opportunities. To tackle the challenges and grasp the opportunities, we will need a Singapore that is not only able and nimble, but one which can leverage on the diverse strengths of its people to move forward. For this reason, we need a continuous stream of capable, dedicated leaders at all levels of society. These leaders need to have the ability to harness the varied strengths of Singaporeans from all walks of life.

As recipients of the President’s Scholarship, you bear a heavy responsibility. Your peers and fellow Singaporeans will look to you for such leadership to bring Singapore forward. Beyond excellence in your academics and careers, each of you will have to work hard to nurture both unity and diversity in society. You will need to build a strong sense of national identity, while appreciating differences across cultures and countries. The policies you create and implement must be done not in an ivory tower, but through strong connections and engagement with the community.

By tapping on the collective wisdom and experiences of our different communities, we can build a better shared future for ourselves, our families and our fellow Singaporeans.

Conclusion

I would like to applaud the efforts of the families, principals, teachers and friends of our new President’s Scholarship recipients. You have played an integral role in moulding their character, values and sense of service. Their accomplishments today bear testimony to the remarkable work you have done.

My congratulations, once again, to Naishad, Stephanie, Joshua, Timothy and Scott for being awarded the President’s Scholarship. Tonight marks a new chapter in your lives. I am certain that all of you will live up to, if not exceed, the high hopes we have placed on you to do Singapore proud. I wish you success in your journey ahead and look forward to you serving with distinction when you begin your careers in the Public Service.

Thank you.

By Elgin Toh
elgintoh@sph.com.sg

THE main pipeline of Singapore's top echelons of civil service - the Public Service Commission (PSC) scholarship - is drawing from more diverse sources, and this change may be happening faster than many Singaporeans imagine.

In an interview with The Straits Times, PSC chairman Eddie Teo reveals that just 60 per cent of this year's scholars hail from Raffles Institution and Hwa Chong Institution, down from 82 per cent in 2007.

Mr Teo sheds light on how diversity is now a big part of PSC's work in selecting scholars and promoting top civil servants.

He was speaking in the same week the PSC announced that its new batch of scholars included five polytechnic graduates - the highest number in recent years - and, for the first time, two School of the Arts graduates.

* Why is diversity important?

The Singapore population is becoming more diverse. Public servants need to reflect the population and be able to understand the ground well. If you just have one kind of people in the public service and another kind of people in the population, there's going to be a disjuncture.

The nature of our problems has also become more complex. You need people with different abilities to address the issues.

For these reasons, we decided that diversity is important.

That's not to say that we have set quotas. Rather, you find that as our society changes, the people who appear before us also change. And you seize the opportunity and appoint the right people with the right fit to the public sector.

* When, roughly, did this shift in thinking happen?

If you look at the numbers, for instance, the year before I took over as PSC chairman - 2007 - some 82 per cent of our scholars came from Raffles Junior College (now known as Raffles Institution) and Hwa Chong Institution. This year, about 60 per cent are from Hwa Chong and Raffles.

This does not mean that Hwa Chong's and Raffles' standards have dropped. The education system has produced good schools like Dunman High School, Anglo-Chinese School (Independent), River Valley High, NUS High. And they are giving the two top schools a run for their money.

In 2009, we also started to engage schools more actively. I suspect there was, in the past, a degree of self-disqualification by students, who think: "Why apply? They only choose Hwa Chong and Raffles students."

So we persuaded schools to persuade students to apply. We met them and asked them what kind of problems they had and why they didn't submit applications before. We assured them that we were serious about wanting diversity and people with qualities apart from academic results.

Then, we began to see applications from schools that never applied before. And we actually gave them scholarships. So slowly, the feeling is beginning to spread that you don't have to come from Hwa Chong and Raffles to apply.

* Some people might ask if this emphasis on diversity means we trade off on ability.

Diversity doesn't mean no ability. Diversity means different abilities. We're still looking for people with the qualities we were looking for before - people who are not just top academically, but who also have integrity, commitment, empathy and leadership.

For instance, in the recent batch, there was one very interesting guy who grew up in Papua New Guinea. He's got a different experience. Now, I'm not saying that anybody with a strange background will make a good public servant. He's also a very able guy and did well in school. So we don't just pick people with strange backgrounds. They've got to have strange backgrounds plus all the other things.

* Deputy Prime Minister Tharman Shanmugaratnam recently spoke on the need to ensure a continuous meritocracy - that we take a risk with people who have not done as well in the early stages.

I agree. Which is why we never assume that the PSC is faultless, or that it knows exactly which 18-year-old will make it as permanent secretary in 20 years' time. We assume that sometimes people fall through the cracks. We didn't look at them before.

Partly it's a practical problem. You can lower the bar, but if you make (it) so low, you will be faced with 20,000 people to interview, and you can't do it. So you have to set a bar. But you ensure that later on, (those) you miss have another shot. In 2007, we started giving mid-term scholarships to people who had begun their university studies. In 2008, we started giving out master's scholarships. These people may not have applied previously for various reasons - their grades were not good enough, or they knew nothing about government service, or they didn't want to be bonded. But after a few years they decide that maybe it's a good thing. We'll look at them. The wonderful thing is that the people who then apply at that stage - say, 20 years old instead of 18 - really want to join the public service. At 18, you may not be sure.

We also have a programme called green harvest: opportunities for people in the private sector. They join either the management associates programme (MAP - the primary route to the Administrative Service), or the Administrative Service, depending on their seniority. Last year, 19 per cent of MAP inflow was from the open market. This was a peak.

Of course, the numbers are not large, because if you are really good, and you are doing well outside government, why would you want to join the public sector? Unless you feel burnt out. And then you say, I'll give it a try.

Some don't fit in because cultures differ. They may be used to the way things work in the private sector but now they've got to seek approval from so many departments and bosses, and it's difficult to adjust. But for those who adjust and stay on, this is another way of increasing diversity.

In the service, if you're not in the MAP or the Administrative Service, but you show excellence, your name will be put up. It may take you longer, but if you're interviewed and considered good enough, you are brought into the Administrative Service.

* Is there anyone whom you would say was your best bet?

I have been PSC chairman for only five years. For me to see results, I need 10, 15, 20 years. If I make a bet now, give him a scholarship, it takes a long time to prove me right or wrong.

* That is the nature of PSC's work, isn't it? It's long-term.

Yes. And you can say that of many domains. We do the best we can in selecting the right people. The rest depends on the system, the organisation, the process of nurturing and the people themselves. You may choose somebody who's good but miss something about his character, for instance, and he gets derailed along the way because of some flaw.

Or some people find that this is not the life for them. And I don't agonise over that because, for me, the important thing is fit. If people leave for the right reasons, they stay in Singapore and contribute to Singapore, that's fine.

* But there's still a sense that he took up a place that could have been given to someone else.

That's a misperception. There is no quota. That is why we had 92 PSC scholars this year and 62 last year. I'm not trying to meet a number. If this year there are 92 good people, we give 92 scholarships. Last year there were only 62, so we gave 62. Next year, it may go down or may go up again. Of course, I don't think we will ever give 500 top-tier PSC scholarships. Singapore is small and the pool is small.

* One view out there is that in recent years, with families becoming more affluent, more parents can afford to send their children abroad to study, and therefore it is becoming harder for PSC to attract the top talent.

It is not necessarily a bad thing. If you go with your parents' money, it is because you want to have your options open. You don't want to join the public service. In the past, there would have been people who applied for the wrong reasons: It is prestigious or they wanted to go overseas, even though they didn't really want to join the public service.

My concern is: Of the top five to 10 people from each JC (junior college), are many of them still applying to PSC? The answer is yes. The interest from that top tier has been maintained.

PSC chairman Eddie Teo believes diversity in the public service is important as public servants need to reflect Singapore's changing population and be able to understand the ground well.

Source: Straits Times © Singapore Press Holdings Limited. Reproduced with permission.

Mr Eddie Teo
Chairman, Public Service Commission,

Members of the PSC

Distinguished guests,

Ladies and gentlemen

1.           Good evening. I am happy to join you today at the 2013 PSC Scholarships Award Ceremony.

2.           Congratulations to the 92 scholarship recipients. I would also like to take this opportunity to recognise your parents, principals and teachers. Your guidance and support have played an important part in nurturing your sons, daughters and students.  Please join me in giving our recipients, as well as your parents, principals and teachers, a warm round of applause.

3.           By taking up the PSC scholarship, you have made a commitment to Public Service. What makes a good Public Officer, and collectively, a good Public Service? There are many important attributes that we would like to see in our Public Officers. But if I had to distil it down to just three or four words, I would say Ability, Diversity, Empathyand Integrity.

Ability – building capabilities, preparing for the future

4.           First, ability. Our 92 recipients from 14 schools and 3 polytechnics have been selected from a pool of over 2,000 good applicants. You have shown strong ability not just academically, but also in leadership and community service, as well as a strong commitment to serve Singapore and Singaporeans.

5.           You will be going on to universities in Singapore, as well as in China, France, the United Kingdom and the United States. Some of you may choose a more broad-based education while others venture deeper into specific areas that you are passionate about. You will also have opportunities for different experiences in and outside the classroom – in research projects, co-curricular activities, overseas exchanges, or volunteer work. I encourage you to embrace all these opportunities. These experiences will help to hone your abilities in different ways, and make you a more rounded person. They will provide you with a wide range of perspectives and make you better Public Officers.

Diversity – recruiting widely, developing different strengths

6.           It is also important to have more diversity across the Public Service. We have widened our outreach to recruit able and energetic people with different backgrounds, skills and experiences into the Public Service. The PSC scholarship is but one route into the Public Service. There are other opportunities to join the Service, including immediately after graduation or as a mid-career entrant.

7.           We also recently launched the Public Service Leadership Programme to develop specialist leaders with deep domain knowledge in five key areas: economy, infrastructure and environment, security, social, and central administration. They will work alongside generalist leaders in the Administrative Service who have traditionally been developed to be strong in whole-of-government perspectives. We need different types of leaders and officers – a combination of specialists as well as generalists – in the Public Service. Together, the sectoral officers and Administrative Officers will form strong teams with a deeper and wider range of capabilities, perspectives and experiences to better serve Singapore and Singaporeans.

Empathy – Understanding and engaging the public

8.           But ability and diversity are not enough. A good Public Officer must have empathy, and seek a deep understanding of the needs of Singaporeans. Public officers must have our hearts in the right place, and derive happiness from other people’s happiness and well-being.

9.           To develop solutions that benefit the largest number of Singaporeans, or which are tailored to specific groups or needs, public officers must proactively reach out to different segments in society, to better understand their specific and collective needs. In this way, we benefit as many Singaporeans as possible. Even though some may not benefit from each specific policy or programme, all Singaporeans will benefit from the totality of programmes and a better Singapore. We must be open to ideas and suggestions, which can help us to develop a better proposal, or refine an existing initiative or policy. We should actively seek to harness the collective wisdom of Singaporeans to generate better solutions wherever possible.

10.       The Our Singapore Conversation (OSC) initiative has provided a useful platform for around 46,000 Singaporeans to share their aspirations for a better Singapore. These conversations have also provided an avenue for Singaporeans to engage more deeply on key policy issues, such as housing, education, jobs and healthcare, and have a deeper understanding of the sometimes difficult choices and trade-offs that we need to make. Some of the ideas and suggestions have already been acted upon. For example, the inclusion of neo-natal and congenital diseases under Medishield and the introduction of paternity leave were announced earlier this year.  

11.       As PSC scholarship holders and future Public Officers, I hope you will continually listen to, and stay engaged with, the people that you serve. Participate actively in discussions on Singapore’s future and deepen your own understanding. Help develop the Public Service’s capabilities in engaging the public through different channels, both traditional face-to-face and online. Through constant communication and mutual listening, citizens and public officers together can develop a better understanding of Singaporeans’ needs and concerns, make the most appropriate policy choices, and implement programmes that benefit more Singaporeans.

Integrity – Upholding high standards in the Public Service

12.       Undergirding all of this is integrity. Our work as Public Officers can only succeed if it is built on trust – trust that the Public Service is made up of upright officers who have the interest of Singapore and Singaporeans at heart, and will do what is right.

13.       The Singapore Public Service has built up a strong reputation and won the trust of the public that we serve. This has required determination and hard work over several decades, with strong support from the public. And it requires constant effort and vigilance. All Public Officers must maintain a high standard of personal conduct, to uphold the integrity of the Public Service and public confidence in it.

14.       There have been some cases involving even senior Public Officers which have put the integrity of the Public Service in the spotlight. The Service does not tolerate any form of corruption, misconduct, or wrongdoing. From time to time, there may be individual failings. But we will uphold the integrity of the Public Service by upholding the law and bringing wrong-doers to justice. And we will do so without fear or favour. By so doing, we maintain confidence in our public institutions and also in the people who continue to serve in them.

15.       As PSC scholarship holders, hold yourselves to these high standards of professionalism and integrity. Conduct yourselves honourably and responsibly. And never betray the trust that Singaporeans have placed in us as Public Officers. 

Conclusion

16.       As you embark on your university education, always remember why you chose to be a Public Officer. Think about what you can do to make Singapore a better home for Singaporeans. Remember the people who helped you to become who you are today – your parents, your teachers, your loved ones – and your country which has given you all these opportunities.

17.       As Public Officers, you have the opportunity and responsibility to shape our nation’s future. You have the opportunity to make the lives of Singaporeans better. The true measure of your success is not the number of ‘A’s in your exams or how many academic accolades you collect. It will be determined by the impact you make to improve the lives of Singaporeans in the years to come.

18.       I wish you all the best as you prepare yourself to serve Singapore and Singaporeans. I look forward to welcoming you back to work together with, and for your fellow Singaporeans to build a better future for all of us.

Congratulations and thank you.